What can you do about ice that has build-up along curbs, gutters, and flow plans or is re-freezing over the sidewalk, in which are caused by shaded areas such as houses, trees and fences?
Some streets in the town do not receive much direct sunlight, prohibiting a natural thaw of snow and ice. Consequently, ice build up will block storm drains and create hazardous conditions if it forms over the sidewalk. It is very difficult to remove this ice build up without causing damage to concrete and asphalt. This ice will not melt until the temperature is above freezing for an extended period of time. If the ice is on a sidewalk adjacent to private property, then it is the property owner’s responsibility to remove it.

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1. When will the town plow my street?
2. Will the town plow my cul-de-sac?
3. What snow and ice removal items are residents responsible for?
4. When will the town start snow and ice control operations?
5. Why do the plows cover over the areas I just shoveled, and am I responsible for those areas?
6. Who is responsible for clearing and maintaining sidewalks during a snow event?
7. What can I do if my neighbors never clear their sidewalks?
8. What can you do about ice that has build-up along curbs, gutters, and flow plans or is re-freezing over the sidewalk, in which are caused by shaded areas such as houses, trees and fences?
9. Who is responsible for clearing and maintaining trails during a snow event?
10. Why are only portions of the street plowed on residential streets?
11. Why do snow plows drive around town during a snow storm with their blades up?
12. How many miles of streets are plowed in the Town of Windsor?
13. How many pieces of equipment are used in the snow plowing effort?
14. What does the town put on the streets to melt ice and snow?
15. Why not plow to the center of the street?
16. Who do I call to report problems with snow removal?