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The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Cemetery
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Plantings of annual flowers are allowed and encouraged. All plants must be located within the actual boundaries of an interment. Fresh or artificial flowers may be placed in approved vases located on the ends of the memorial or on the interment side of the memorial. Placement of perennials, shrubs, evergreens, trees or roses are prohibited except with approval of the Cemetery Technician. The Town reserves the right to remove any overgrown, unapproved plantings.
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Direct Payment - Utility Bills
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Fill out the required application along with a voided check or a savings deposit slip; drop off at the customer service counter, located at 301 Walnut St., mail everything to the address provided on the form, with your next payment. Forms are also available online.
Direct Payment Forms
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Applications must be received in the Town of Windsor utility office by the 5th of the month, to allow processing to be completed for payment on the 20th of the current billing cycle. Applications received on or before July 5th, will be eligible for Direct Payment for the July 20th payment cycle. Please continue to make payments the usual way until you receive confirmation on your utility bill.
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Yes. You will continue to receive a monthly itemized utility bill showing your current charges which will be drafted from your designated bank account on the 20th of every month.
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Please notify the utility billing clerk in writing of a change in banking information, including the date change is effective, by completing an account authorization form. A voided check or deposit slip is required for your new account. This update must by received by the fifth of the current billing month Please be aware that if these bank account changes are not completed with the utility billing clerk, you may be subject to insufficient fund fees, should balances on the utility account not be collected at the time the Direct Payment transaction occurs.
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If your bank account shows insufficient funds, you will be notified to stop by the office to clear the short check in cash and we’ll assess a return check fee of $15. You will be removed from the program if you have two months of insufficient funds within a 12-month period. You will be notified in writing, regarding the termination of enrollment in the program.
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Please contact the Utility Billing Department to complete a cancellation request in writing, by the fifth of the month, in which you wish to discontinue Direct Payment. In the event of a sale of a property, you will need to complete a cancellation request to discontinue the Direct Payment option for that property. If you purchase a new property in the Town of Windsor, a new application for the program will be required for that service account. Forms are available online or from the customer service counter, located at 301 Walnut St.
Direct Payment Forms
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This program offers our customers a convenient method of making time-sensitive payments without the necessity of writing a check and no worries about due dates. You’ll have two records of bill payment to reference: your Town of Windsor Utility bill and your bank statement.
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Direct Payment is a safe, reliable way to pay your utility bill. When you authorize Direct Payment, you are giving permission to the Town of Windsor to withdraw the amount due from the bank account you designate. The withdrawals are done by your financial institution. Your monthly statement will inform you of the withdrawal each month.
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For any other questions regarding Direct Payment please contact the Utility Billing Clerk at (970) 674-2403.
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Municipal Court
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Municipal tickets can be mailed to: Windsor Municipal Court 301 Walnut St. Windsor, CO 80550 Or paid at Town Hall at the Court Clerks office or the Receptionist desk. There is also a drop box on the east wall of the Reception area. We accept cash, checks or money orders. We do not accept credit card payments. County tickets (Weld or Larimer) issued by a Windsor Police Officer: Please refer to the back of your ticket for payment instructions. Payments cannot be accepted at this office.
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Court is held on the second and third Thursday and intervening Tuesday of every month. Please refer to your Citation for date and time.
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The Town Prosecutor is Kim Emil, she can be reached at (970) 353-9304. Her address is PO Box 337524 Greeley, CO 80633.
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Parks and Recreation
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The Community Recreation Center has a full-court gym for basketball or volleyball, a fitness room for aerobic and dance classes, meeting and banquet rooms, an activity area with pool tables, air hockey, fooseball, video games, and a babysitting room to drop off your children while attending a class at the Community Recreation Center. *Please call (970) 674-3500 for availability and cost.
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Please call the Parks and Recreation Weather Line at (970) 674-3530 for updates on game cancellations. Please contact your youth sport coach to find out if your practice is cancelled.
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Park shelters are available to reserve for $25/shelter/day on a first-come, first-served basis. Shelters may be reserved over the phone with a credit card or at the Community Recreation Center with cash,check or money order (checks require a current driver’s license or State ID).
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Planning
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The current population as of January 31, 2008, based on issued building permits since April 2000, is 18,670. In addition to population, other demographic information about the Town can be found in Windsor’s Community Profile at the following address:
Community Profile
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Yes. Any work being done that involves adding or removing walls, new structures, moving or installing plumbing or electric or finishing a basement requires a building permit, even if you are doing all the work yourself. We require a building permit in order to conduct the required inspections and make sure that the construction meets the building code adopted by the Town of Windsor. In order to submit for a building permit for a basement, you would need to submit 2 copies of a floor plan drawn to scale, showing the dimensions of all rooms, what type of room is proposed, and the location of all doors and windows (this plan does not need to be drawn by an architect, you may draw the plan yourself as long as it contains all the required information). For work other than a basement finish, please contact the Planning Department at (970) 674-2436 to find out if the work requires a permit and what information we will require in order to review or issue a building permit. (Section 16-4-20)
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You can find out the zoning of your property by calling the Planning Department at (970) 674-2436. Typically, just a street address is needed. Zoning dictates how your property can be used. It also establishes design parameters such as minimum lot size, minimum building setbacks, maximum building coverage, and maximum building height and the number of residential units allowed.
Zoning Map
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The Larimer County and Weld County assessor’s offices maintain property databases and much information can be found on their respective websites. Larimer County Assessor: (970) 498-7050 Website Weld County Assessor: (970) 353-3845 Ext. 3650 Website
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Click on the link below to view Windsor’s Land Use Plan map. This map displays the planned uses within the Windsor area. Please be sure to review the Planning Department’s Current Projects Sheet where current development projects within the community are listed along with basic information, the staff contact for the project, and contact information for the project’s representative.
Land Use Map
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Generally, no, as long as all fences meet the standard fencing regulation -see the handout below.
Fence handout
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In accordance with Section 16-8-30(d) of the Municipal Code, a permit is required if the proposed shed exceeds one hundred-twenty (120) square feet OR is taller than eight (8) feet at the peak. If a permit is required due to the aforementioned thresholds, the shed is also required to meet the Town’s setback and offset requirements. If the proposed shed is not larger than one hundred-twenty (120) square feet AND is not taller than eight (8) feet, the shed does not require a building permit. However, no accessory building, regardless of its size, shall be located any closer to the front property line than the rear corners of the principal building, that is, accessory buildings are only allowed in rear yards. In order to find out the specific setback and offset requirements for your home or if you have additional questions, please contact the Planning Department at (970) 674-2436.
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Yes. Any structure, including decks and porches less than 30” above the ground, require a building permit. In order to submit for a building permit, you would need to submit two (2) sets of your construction drawings and two (2) plot plans of your lot that show the proposed deck or porch and the distances to the property lines. Please note that any structure must be located on your property to meet the Town’s setback and offset requirements. Prior to beginning any construction, it is recommended that you contact the Planning Department to see if a permit is required. In order to find out specific setback and offset requirements for your home or if you have additional questions, please contact the Planning Department at (970) 674-2436. (Section 16-4-20)
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Yes. A building permit is required to install a sprinkler system whether you are hooking up to Town of Windsor water (potable water) or if you are hooking up to a non-potable system in your subdivision. A sprinkler permit is very simple to apply for and generally only takes about 5-10 minutes to issue on the same day you apply. If you have questions about the cost of a sprinkler permit, the permit process, or whether your subdivision is on a non-potable irrigation system, please contact the Planning Department at (970) 674-2436.
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Yes. Most temporary signs require a permit, which you can obtain from the Planning Department. A temporary sign cannot be displayed for more than sixty (60) days per calendar year. These days may be utilized consecutively or on intermittent dates as specified on the approved permit. Temporary signs must be directly related to the use of the lot on which it is located and must be made from durable material that will not deteriorate in wind or bad weather. These signs cannot be attached to trees, landscaping, traffic signs, utility or light poles or other similar structures, and cannot be located within the road right-of-way. For specific requirements, please refer to the sign code:
Sign Code
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A variance, which requires approval by the Board of Adjustment, constitutes a change in the zoning provisions of the Municipal Code where, due to special conditions or circumstances, the literal enforcement of a zoning requirement would result in an unnecessary hardship. An unnecessary hardship is defined as a situation where the property cannot be reasonably used under the conditions allowed by the code. The situation will occur from circumstances unique to the property and will not be created by the property owner. Economic considerations alone do not constitute an unnecessary hardship. Variances, if granted, will not alter the character of the surrounding neighborhood. (Section 16-6-60 of the Municipal Code)
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Subdivision of property in the Town of Windsor requires approval of a subdivision application. You will need to contact a planner in order to determine the appropriate subdivision process. Windsor’s Subdivision regulations are outlined in Chapter 17 of the Municipal Code which can be found at the following address: http://www.colocode.com/windsor/windsor_17.pdf If you have additional questions, please contact the Planning Department at (970) 674-2436.
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Yes, both Planning and Building applications are available on the Planning Department page. Click on the link below to be directed to the Planning Department page.
Planning Department webpage
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Police
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The Towns Ordinances are published and available on line.
More...
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Public Works
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The Town of Windsor doesn’t have a water treatment plant so the Town of Windsor has to buy water from other communities. The Town of Windsor buys water from three sources: Fort Collins Loveland Water District, North Weld Water District, and from Greeley Water. Our primary water supplier is from North Weld Water District with Greeley and Fort Collins Loveland Water District as our secondary source.
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The "milky" color comes from tiny air bubbles in the water. When cold water comes out of the faucet it may look "milky." If you fill a glass with water you will see that the "milky" color will quickly disappear. The water is perfectly safe to drink when it looks this way.
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If your drinking water has an odor, it is because of an algae bloom in the raw water. If the water smells like a geranium, has a musty odor, or the smell of a wet dog, quite often the smell is associated with algae in the raw water. This problem is harmless, and usually short in duration.
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This is usually due to the fact that fire hydrants are being flushed, or there has been a water leak in your neighborhood, or there are water taps being made, or new water mains have been recently installed. Let your water run in your bathtub or at several faucets to help clear the water up. If it still appears dirty, call us at (970) 686-7476.
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The Colorado Cross Connection Law applies to all cross connections. Cross connection is any actual or potential connection between a potable water system, the drinking water supply and any other source or system that can introduce contaminants into the treated water system. Contaminants from your sprinkler system may include fertilizers, pesticides, and weed killers. Any part of the sprinkler system that allows back flow to occur is called a cross connection.
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Back flow means water flowing backwards into the water supply system. There are two ways back flow can enter the water supply from a sprinkler system; back siphonage and back pressure. Back siphonage happens when the pressure in the water supply suddenly drops. Pressure drops can happen because of nearby fire fighting or repairs of breaks in the Town water main. The pressure drop creates a vacuum, sucking the water backward through the system. The vacuum is much like a person sipping on a straw, which causes liquid to flow in the opposite direction. Back pressure is also reversal of water flow in the water system. However, this type of reversal happens when water pressure increases on the customer's side of the water system. Examples of things that can cause pressure increases in your sprinkler system would be injection fertilizing or blowing out the system in the fall.
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Atmospheric vacuum breakers cannot be used against back pressure conditions. Valves cannot be installed downstream from atmospheric vacuum breakers. Testing is required upon installation of a new back flow prevention device and annually thereafter by a certified tester. The law applies to both new installations and sprinkler systems that are being repaired or modified. No grandfather clause exists.
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Yes. The WMC requires that you have a permit before installing a new sprinkler system. The permit can be obtained at the Town Hall, 301 Walnut Street. In compliance with the state law, you must upgrade the existing back flow prevention device installed on the system, tested at the time of installation, and tested annually by a state-certified tester. If work is done to repair, expand or modify an existing sprinkler system with an unapproved back flow device, the customer must upgrade the existing back flow device to current standards. The new back flow prevention device must be tested upon installation and then annually by a state-certified tester.
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Before you plant a tree, build and addition, put up a fence, or install a sprinkler system, state law requires that you call the Utility Notification Center at (800) 922-1987 two full business days before digging in your yard. Do not include the day that you make the call. If you fail to do so, and you damage utility lines, you will be charged for repairs. The locating service is free.
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If a problem arises, it helps to know who owns the wires and pipes in and around your house, Your electric company, either Xcel Energy or REA depending upon where you live, owns the electric wires. The electric meter is owned, installed, read, tested, and maintained by the electric company. For the water lines, the Town owns the pipes to the meter pit or curb stop, whichever comes first. The Town owns, operates, and maintains all water mains throughout the Town. The homeowner owns the pipes to the house and inside the house. Sewer lines are the property of the homeowner to the point of connection with the Town of Windsor sewer main. Telephones lines and cable television lines are installed, owned and operated by the companies providing the service to the connection with your home. You are responsible for the lines inside the house. If you have questions, call your service provider.
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Please wait until all utilities have been marked. Then, proceed using the utility markings and locate sheets to help you safely complete your project.
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Living in Colorado, we all know how unpredictable our weather can be. Although our average snowfall in approximately 58 inches, we can only rely on the most current meteorological information to predict our future needs. Until 1985, the Town of Windsor had no snowplows. Sanders were dump trucks loaded with sand and a man shoveling from the tailgate. Now, with a population over 18,000 and over 106 center miles, and 413 lane miles of streets, the Town has taken a more serious approach to the problems associated with snow and ice control. Our fleet of snow fighting equipment is readied as soon as snow is forecast. Three sanders, three snowplow trucks and a front-end loader, combined with a crew of trained equipment operators, will keep major streets passable. Sanders spread a mixture of sand and salt. Plows move snow when snow depth and estimated accumulation indicate the need to plow. When snow plowing is necessary, it is done on a priority basis. Major arterials are plowed first then minor arterials are plowed as a second priority. With over 106 miles of streets to maintain it is not possible to plow all of the streets. Residential streets are sanded and will be plowed only in emergency situations. For more information please contact the Town of Windsor Public Works Department at (970)686-7476
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Snow can be beautiful, but it can also create hazards. When residents fail to clear their sidewalks, the results can be a treacherous ice patch. We need your help on protecting pedestrians from possible injury. Residents are required by ordinance to clear sidewalks (including those crossing alleys and driveways) within 24 hours after the end of a storm. Please pile the snow in your yard, not in the street. If your sidewalk is icy, you may correct the hazard by applying sand, deicer, or cat litter. If you wish to report a hazardous sidewalk, please call Code Enforcement at the Windsor Police Department at (907)686-7433. Citizen Responsibilities
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Town Board
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Every meeting of the Town Board, Advisory Boards, and Commissions is open to the public. The public is invited to address the Board about their concerns during these meetings. (There are occasions when the Board must adjourn to Executive Session to discuss matters related to personnel, negotiations or legal questions. These discussions are not open to the public). You are also free to write or phone any Board member with your questions, ideas or concerns.
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Town Clerk
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You can register to vote or change your voter information (address, party affiliation, request absentee ballots) at any of the following locations: Colorado Department of Revenue (driver’s license office) Greeley Office 800 8th Ave. Greeley, CO 80631 Fort Collins Office 1121 West Prospect Rd. Fort Collins, CO 80526 Larimer County Clerk’s Office 200 West Oak St. Fort Collins, CO 80521 Weld County Clerk’s Office 1402 North 17th Ave. Greeley, CO 80631 Town of Windsor-Town Clerk’s Office 301 Walnut St. Windsor, CO 80550 Download a Voter Registration Form at the Colorado Secretary of State website and mail, or drop off at any of the locations listed above.
Colorado Secretary of State
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