If you need your water service disconnected immediately, please contact us at 970-674-2400 and we will arrange for an emergency shut-off by a trained service professional. The Town of Windsor is responsible for repairing water meters and all pipes leading to our meters. Pipes that proceed from the water meter to a citizen's residence or business are the responsibility of the property owner to repair.
If you locate and repair a water leak at your residence or business, and provide the Town with proof, such as receipts for parts or a bill from a plumber, that repairs were successfully made, we offer a Utility Appeal Adjustment Program that may reduce the money owed for water while the leak was occurring. Please fill out the Utility Appeal Application or call 970-674-2422 for more information about leak adjustments.
Utility Appeal Application