The Town of Windsor is complying with guidelines issued by the state. On Dec. 30, Colorado Governor Jared Polis announced a loosening of restrictions on Red Level counties effective Monday, Jan. 4. The loosening of restrictions places the Town of Windsor in the Level Orange category. 

At Level Orange, gatherings up to 10 people from no more than 2 households are permitted. Restaurants reopen to in-person dining at 25% capacity or up to 50 people. Gyms/fitness centers open capacity to 25% or 25 people. 

The state has posted a brief explanation of the Level Orange guidelines. For more information about the guidelines, visit

Town Facilities & Services

Town Hall is currently closed to the public. Town Hall functions of Customer Service, Utility Billing and Permitting will return to completely virtual or drop box payment collection. Utility payments can be made online at Payments by check—whether it is sales tax related, a water bill payment, a building permit fee or a municipal court ticket—can be mailed to the Town Hall or placed in the Town Hall Drop Box, located on the west side of the building at 301 Walnut St. For general utility service inquiries or billing questions, call Customer Service at 970-674-2400. 

The town’s Permit Technician desk is not accessible to walk-in customers. Customers with permit-related questions are encouraged to visit, email, or call 970-674-2436.

To keep contractors and our community safe, staff are encouraged to avoid in-person meetings and customers should schedule appointments accordingly.

Although the Windsor Police building will be closed to the public, officers remain on duty 24/7. Non-emergency reports can be made at 970-674-6400 or by using the online crime reporting tool.

For Municipal Court, staff will continue to process cases by phone, mail, email and other electronic means when appropriate. In-person Court has been cancelled starting with the December 8 court date. Those previously scheduled for the December 8 in-person court date will be contacted by the Court Clerk with additional instructions. Residents can contact the Court Clerk by calling 970-674-2421 to ask questions, resolve a case or have it continued.

The Community Recreation Center will limit its capacity to match the state guidelines and encourage reservations. Visit to learn more about their services and to make a reservation.

The Public Services campus will continue to provide lobby restricted services for water meter requests and pick-ups. For hours and information, call 970-674-5400.

These changes apply to town facilities, not private businesses, which are under the authority of state licensing and regulatory agencies. In the meantime, we urge residents to do what they can to protect themselves and support local businesses.

In regards to the new restrictions, the Town of Windsor is not able to respond to business non-compliance issues. To report a business that is not in compliance, residents should first contact their local public health agency to report any potential violations of an order. Per the Colorado Attorney General’s Website, residents may also file a report with the Attorney General’s Office at if a local public health agency is unresponsive.

Residents are asked to stay home when sick or if they have been exposed to someone who is sick. Residents are also asked to limit non-essential travel, wear a mask in public, avoid crowds and follow state health guidelines.

To see the most recent Colorado COVID-19 statistics, visit