Windsor News

Windsor News

Posted on: July 11, 2022

Windsor Parks, Recreation & Culture Department Launches Customer Satisfaction App

Phone displaying HAPPiFEET app

Windsor, CO- The Windsor Parks, Recreation & Culture Department launched a new public-facing app, HAPPiFEET on Monday, July 11. HAPPiFEET is a customer satisfaction mobile app that allows visitors to share and rate their park experiences in real-time using GPS location.

Currently, the first location to launch within the app is Boardwalk Park, 100 N. 5th St., Windsor’s most heavily used park. Visitors can give good feedback on very specific locations within the park. The plan is to extend user availability and have it in every public park and facility in Windsor.

 According to Public Service Director Eric Lucas, “We want to gauge visitor experiences based on varying factors and different locations within Windsor. Eventually, this app will include the opportunity for visitors to give us feedback on every single Windsor park, public recreation facility, and our open spaces.”

 Using the App

Once in the app, park users can share pictures and videos along with text detailing their park experience with the facility and customer service. For instance, if they are in the dog park, the trail, or even the playground they will be able to select their specific location within the park before they submit information about their experience.   

Once reported, HAPPiFEET will notify staff in real-time who can then respond to user comments and address feedback. Staff can follow up privately with users to let them know what action was taken.

 Downloading the App

HAPPiFEET is available for both iPhones and Androids. By searching “HAPPiFEET-Town of Windsor” in the app store, users can download the app. To learn more about the Windsor Parks, Recreation & Culture Department, visit www.recreationliveshere.com. 

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