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The Town’s Snow & Ice Control Plan has three priorities, explaining where the Town starts snow plowing first. The Plan is to return road surfaces to safe winter driving conditions as soon as feasible within the limitations of this plan, our limited resources and weather conditions. Staff will evaluate the weather conditions during each snowstorm and will dispatch snow removal crews to impacted areas as needed.
All local through streets and paved alleys are designated snow routes where parking is prohibited once roadway accumulations reach a three inches or greater. Local through streets function to provide vehicular access to adjacent properties. They are designed for the safety of pedestrians and bicyclists. All cul-de-sacs and dead-end streets will be evaluated on a as needed basis, by the Public Services Director or the Director’s official designed Town Representative. It must be recognized that, although this plan sets general guidelines to be followed, each snowstorm has its own characteristics. The time required to clear snow and ice from streets depends on a variety of conditions often unique to each storm event. This plan must remain flexible and take into consideration these variables. The strategies used to plow streets depend on several factors including:
Residents are required by ordinance to clear sidewalks, including those crossing alleys and driveways, within 24 hours after the end of a storm. Please pile the snow in your yard, not in the street. If your sidewalk is icy, apply de-icer to melt the ice. If you wish to report a hazardous sidewalk, please call the Police Department's Code Enforcement team at 970-674-6400. Read more in the link below.
Snow plow drivers will make every effort to avoid plowing snow onto sidewalks and driveway entrances. However, in the process of removing snow from the roadways, there may be times that this cannot be avoided and sidewalks or driveway entrances may become covered. Sidewalks must be cleared within 24 hours from the end of the snow storm per Sec.11-7-10 of the Municipal Code.
Residents are required by the Town Code to have their sidewalks cleared within 24 hours of the end of the snow storm per Sec.11-7-10 of the Municipal Code. If you are concerned about unclear sidewalks, you can contact Code Enforcement at the Police Department at (970)674-6400.
Some streets in the town do not receive much direct sunlight, prohibiting a natural thaw of snow and ice. Consequently, ice build up will block storm drains and create hazardous conditions if it forms over the sidewalk. It is very difficult to remove this ice build up without causing damage to concrete and asphalt. This ice will not melt until the temperature is above freezing for an extended period of time. If the ice is on a sidewalk adjacent to private property, then it is the property owner’s responsibility to remove it.
It is the goal of the Town to plow streets systematically and efficiently. When snow plows are moving from one location to another, or returning to refuel or have more de-icing material loaded onto the truck, they travel with the plow blades up.
There are over 263 center lane miles of roads in Windsor. However, that number can triple or quadruple when factoring in lanes. For example, Main Street from 7th Street to 15th Street is approximately one mile; however, it is four lane miles due to the four lanes that exist on Main Street, not including turn lanes. If you multiply 263 center lane miles by two to account for a pass going both directions, that comes to a minimum of 526 miles of Street Plowing in the Town.
The town has seven snow plow dump trucks each equipped with sanders; two one-ton pickup; eight ¾ pickups, two four-wheel drive tractors, one with snow blower; one motor grader; one front-end loader; and two backhoes.
The Town uses Ice Buster is a granular rock salt product pre-wetted with Apex Meltdown to reduce corrosion while increasing de-icing performance on all the Town’s roadways. Ice Buster is a complex chloride containing primarily Sodium Chloride (NaCI), Magnesium Chloride (MgCI-2), and Calcium Chloride (CaCI-2). Ice Buster works down to 15 degrees; once below that temperature it becomes difficult to melt snow and ice. Ice Buster accelerates ice melt by absorbing 50% more of the sun’s radiant energy than white de-icing products. This salt comes from a salt mine in Kansas and is grey in color. The color grey signals to motorists that roads have been treated. This product requires fewer applications resulting in reduced amounts of chloride introduced into the environment. Studies indicate that applying de-icing materials reduces accidents by 88% and pays for itself in a half hour in terms of avoiding vehicle crashes. The Town does not use sand. Ice Buster delivers enhanced traction and eliminating the need for sand. By doing this, reduces sediment along roadways, in storm drainages, and in rivers. Sand can have detrimental effects to air quality and sweeping cost for the cleanup.
Apex Meltdown is a corrosion inhibitor, derived from organic polymers and blended with a 30 percent Magnesium Chloride solution. Apex Meltdown (Magnesium Chloride solution) works down to -10 F degrees; The Town uses Prewetting Salt Operations, which is a process of coating, or treating, Ice Buster (granular rock salt) with a liquid Apex Meltdown (Magnesium Chloride solution) as it comes out of the V-box spreader. Generally done in the range of 5 to 10 gallons of liquid per ton of material. Pre-wetted Ice Buster (granular rock salt) will stick to the pavement and reduces bounce and scatter, while increasing the de-icing performance at which the salt begins the melting process. The Town is NOT using liquid anti-icing operations. Crews are trained on sensible salting techniques, and all snow plow trucks are calibrated to spread only the amount of de-icing salt required to de-ice the roadways.
Plowing snow to the center of the street can be very hazardous to motorists; traffic flow is restricted by eliminating a portion of a lane, the freeze/thaw cycle deteriorates the pavement and icy driving conditions are created when the melting snow freezes on the pavement every night. This practice can also create sight obstructions for low vehicles and cause problems for residents entering and exiting roadways.
Calls regarding snow and ice removal operations should be directed to the Public Services Department at 970-674-5400, Monday-Friday, 7 a.m. to 3:30 p.m. For after-hours Public Works emergencies call 970-674-5411. If you encounter an emergency situation, call 911.
Detention and water quality features are typically owned and maintained by the neighborhood association (HOA), property owner, a developer of properties or the town. If you believe a detention or water quality feature needs maintenance because of debris or excessive standing water, contact your neighborhood association (HOA) and/or the town. www.windsorgov.com/yourgov
The Street Division is responsible for minor street patching such as filling moderate to severe pot holes, water break areas, alligator areas, settling areas, and minor drainage issues. They also identify bad asphalt and concrete areas for the Engineering Department to have evaluated for the right type of fix.
The Engineering Department is responsible for large scale capital improvement projects such as crack and slurry seals that are applied on in town streets, chip seals that are applied on outer roadways, overlays, concrete repair such as curbs, gutters, sidewalks, flow pans, and large drainage issues throughout town limits.
CDOT is responsible for road improvement projects on Hwy 392 (Main St) and Hwy 257.
The traffic signal lights located on HWY 392 (Main Street) and HWY 257 are owned and maintained by the Colorado Department of Transportation (CDOT). Contact CDOT for any traffic signal issues along these highways at 970-350-2100. The Town of Windsor is responsible for the traffic signal lights at Weld County Road 13 and Crossroads Boulevard, as well as Harmony Road/Weld County Road 74 and Weld County Road 15. Call 970-674-5403 to report traffic signal light issues at these intersections.
The Parks Division oversees mowing and spraying of parks, trails, natural areas and irrigation ditches.
The focus is to keep weeds to a minimum and prevent noxious weed growth. Some areas are mowed and sprayed more frequently depending on their location and use. www.windsorgov.com/yourgov
If a problem arises, it helps to know who owns the wires and pipes in and around your home or business. Electric and Natural Gas: Depending on where you live, Xcel Energy or Poudre Valley REA owns, maintains, installs, reads and tests all equipment. Xcel Energy: 800-895-4999 Poudre Valley REA: 800-432-1012 Water and Sewer Lines: The town owns, operates and maintains all water mains and the pipes to the meter pit or curb stop, whichever comes first. The homeowner owns the pipes to the house and inside the house. Sewer lines are the property of the homeowner to the point of connection with the Town of Windsor sewer main. For questions, call 970-674-5400. Telephone and Cable: Telephone and cable lines are installed, owned and operated by the companies providing the service to the connection with your home. You are responsible for the lines inside the house. If you have questions, call your service provider. Utility Billing: Town of Windsor Water / Sewer utility bills are due the 20th of each month. If you have questions regarding your water or sewer bill, please contact the utility billing office at 970-674-2403
Before you plant a tree, build and addition, put up a fence, or install a sprinkler system, state law requires that you call the Utility Notification Center at 800-922-1987 two full business days before digging in your yard. Do not include the day that you make the call. If you fail to do so, and you damage utility lines, you will be charged for repairs. The locating service is free. Please wait until all utilities have been marked. Then, proceed using the utility markings and locate sheets to help you safely complete your project.
Our primary water supplier is from North Weld Water District with the City of Greeley and Fort Collins-Loveland Water District as our secondary source.
Send backflow reports to Utility Supervisor Charwon Walter at firstname.lastname@example.org.
If work is done to repair, expand or modify an existing sprinkler system with an unapproved back flow device, the customer must upgrade the existing back flow device to current standards. The new back flow prevention device must be tested upon installation and then annually by a state-certified tester.