Coronavirus

Last updated 7/17/2020 at 9:45am

Please reserve calls to 9-1-1 for emergencies only. For general customer service inquiries or utility bill questions, call Customer Service at 970-674-2400. All general COVID-related questions can be left on the town’s hotline at 970-674-6691.

On July 16, Colorado Governor Jared Polis released Executive Order D 2020 138 ordering individuals in Colorado to wear non-medical face coverings in indoor public spaces. The state has posted guidance for wearing masks on its website at https://covid19.colorado.gov/mask-guidance .


Per Executive Order D2020 138, face coverings (specifically covering the nose and mouth) will be required by law to be worn when inside non-residential spaces. This applies throughout the state. There are some exemptions such as those who are 10 years or younger and those who cannot medically tolerate a face covering, but please, in the interest of keeping Colorado businesses open and our neighbors safe, continue to practice safe social distancing.

Windsor’s Town Hall, 301 Walnut St., and Police Department, 200 N. 11th St., are open to the public for customer service tasks and by-appointment meetings. The Customer Service offices at both facilities will be staffed from 8 a.m. to 5 p.m., Monday through Friday.

As a reminder, the public is asked to stay home if they are experiencing COVID-19 symptoms.

Before visiting Town Hall, residents and business owners are encouraged to take advantage of Windsor’s virtual service options such as calling Town Hall staff, sending an email or using the town’s website to conduct business virtually. Payments by check—whether it is sales tax related, a water bill payment, a building permit fee or a municipal court ticket—can continue to be mailed to the Town Hall or placed in the Town Hall Drop Box, located on the west side of the building at 301 Walnut St.

Regarding building permits, in-person inspections continue to be conducted as part of the completion process for newly constructed homes and to maintain public safety efforts interior inspections will be conducted by video in homes that are occupied by residents. Building permit applications will continue to be accepted online and by email. Developers will need to continue to submit plans digitally to the town Planning Department

The town’s Permit Technician desk will not be accessible to walk-in customers. Customers with permit-related questions are encouraged to call 970-674-2436 or visit windsorgov.com/buildingpermits for details.

The Town of Windsor will continue to host virtual public meetings with an option for public participation included in meeting agendas as appropriate. For more information on virtual meetings, visit windsorgov.com/VirtualMeetings.

Municipal Court resumed in-person appearances, but court staff continue to process cases by phone, mail, email or other electronic means when appropriate. Call the Court Clerk at 970-674-2421 to ask questions, resolve your case or have it continued.

The Public Services Department has remained open for scheduled in-person appointments. Water meter inspections or maintenance inside of homes will continue to be suspended unless there is an emergency.

With the opening of the Police Department’s administrative office, the Vehicle Identification Number Verification service will resume on Wednesdays from 11 a.m. to 1 p.m. and Fridays from 3 p.m. to 5 p.m.

Windsor Parks, Recreation & Culture Department Facility Operations

The Town of Windsor Parks, Recreation & Culture Department opened the Community Recreation Center, Chimney Park Pool, Windsor Lake boat rentals, playgrounds and baseball fields to the public on Monday, June 8 with consideration to safety restrictions imposed by the state. 

For information about the plan to re-open Chimney Park Pool following state guidelines, visit https://www.windsorgov.com/1284/Chimney-Park-Pool-Re-Opening-Plan .

For information about the plan to re-open Windsor Lake, including boat rentals, visit https://www.windsorgov.com/1285/Windsor-Lake-Re-Opening-Plan .

For information about the plan to re-open the Community Recreation Center, following state guidelines, visit https://www.windsorgov.com/1286/Community-Recreation-Center-Re-Opening-P